Our jobs
Household manager
The household manager is the sole point of contact for the owner(s). This trusted professional is responsible for all staff to ensure the proper maintenance and safety of the entire property;
Fields of excellence of a household manager
Managing staff and administrative procedures
- Recruiting and integrating household staff
- Managing and training teams
- Coordinating and monitoring the work of all staff
- Taking care of staff-related administrative tasks: drawing up schedules, managing holidays, etc.
- Manage purchases and stocks and comply with the overall housekeeping budget
- Selecting and coordinating external suppliers and service providers
- Overseeing the various operations and works, etc.
- Ensuring that the property is kept in good order and safe
- Organise the logistics of events and receptions at the property
- Make up for staff absences
Assist the owner and ensure his comfort
- Acting as the customer's main point of contact
- Preparing for the owner's arrival and providing day-to-day assistance in collaboration with the household staff
- Organise the owner's travel arrangements
- Welcoming guests
- Represent the customer at appointments
- Report regularly to the owner
Household manager profile
- At least 5 years' experience in a similar position required
- DAT in Hotel and Restaurant Management / Management School
- Good command of IT tools
- Fluent in English and French, a third language would be appreciated
- Driving licence recommended
- Ability to manage
- Excellent presentation and communication skills, sense of service, organisation and responsibility, rigour, discretion, availability, reliability, confidentiality and initiative.